Shipping Policy

We offer Same Day shipping!

Some exceptions may apply for large or heavy items that require additional costs to ship. 

Costs are evident at the top of the listing and throughout the check out process.

All orders purchased before 4PM CST (on Monday to Friday) will be shipped out in the same business day via 

USPS Priority Mail Shipping or an equivalent service.

Please message us to request alternate shipping. (Additional costs may apply).

**Shipping to US States only.

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Warranty and Return Policy

If you are not 100% satisfied with the item you receive, please contact us as soon as possible.

We want to do whatever we can to make it right. 

Save time and hassle: ask before ordering!

We do our best to create a pleasant transaction without the uncertainty of ordering the wrong thing. 

To save time and cost, please make sure this is the right part before ordering. After having a professional diagnose the issue, message us your appliance part number or machine model number.

We are happy to check if this is the part that will replace the one for your machine. If it isn’t, maybe we can help find the right part number to do the job. 

We want to help fix the problem. The goal is to get you a working machine!

We offer free returns on some of our items, but are unable to include it on others at this time, so make sure you check the return policies on each listing before you buy.

Of course, if we make a mistake, we will offer you a full refund, exchange or alteration. 

*To return an item under warranty, please first message us the issue you are having and we will do our best to resolve it the best way we can. 
We understand that things can happen with appliance parts over time, and we want to make sure you get your money’s worth! So if your part stops functioning as it should, it will be covered by our comprehensive Lifetime Warranty!
Our built-in warranty ensures full coverage of the functionality of the unit.It does not include coverage of cosmetic damage of any kind or the function of anything including (but not limited to): glass/plastic parts/knobs/handles/screws/broken wires/racks/ etc.
Warranty will be voided in the events that follow (but not limited to): the buyer altering or tampering with the product in any way other than what is necessary for installation, failing to provide information to follow warranty steps, failing to return items when problems arise, or misleading the seller/withholding payment/abusing the transaction in any way.This is to ensure and promote correct usage of the product. If any problems arise within the warranty period, all repairs must be handled by the seller alone.

Condition Descriptions

Please make sure you are aware of the condition of the item before purchasing. 

Definitions of the condition of the item as described above can be found here. Find out if the part is used, new, etc. and read the corresponding description below.

Used:

This part was previously used and therefore may show signs of cosmetic wear including scratches, scrapes, dings, dents, discoloring, etc. We do our best to provide accurate information and photos regarding the condition of each product, but we may miss small details, so we ask that you look closely at the photos and ask in-depth questions about the item. 

Open Box:

This item may have been taken from a brand new machine, but was never used or tampered with, beyond to test its functionality and to uninstall it from the machine. It is not in the original packaging, so there may be cosmetic wear or signs of previous installation.

Otherwise this item may be new from the factory, with some or all of its original packaging, but unsealed and with potential cosmetic defects.

We do our best to provide accurate information and photos regarding the condition of each product, but we may miss small details. Therefore please look closely at the photos before buying. 

New: 

This product is new from the manufacturer or other retailer and has never been opened (other than sometimes for the purpose of inspection and photographing) and never installed. 

**Please keep in mind that changes in lighting can affect the appearance of certain items. Scratches/dents and the like may not be noticeable in the photos but may show up once installed in your home.

Please understand that we want to give you the best representation possible of any item you purchase, so feel free to ask in-depth questions about any item before buying if you are concerned about the condition, and we will do our best to answer as accurately as possible! 

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Purchase of our products means that you have read, understood, and agreed to our policy. 

Thank you!

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ABOUT US

We are a top-rated family-owned major appliance discount retail store located in Farmington MN. We specialize in Scratch & Dent,  certified refurbished machinery, and appliance parts & accessories. 

Our goal is to be the most efficient, convenient, and cost-effective way to shop for appliances!